Warranty & Support

Here at Kimstore, we value our customers and understand the need for after-sales support. Unlike other fly-by-night online gadget stores, we stick to our warranty policies. BY PURCHASING AT KIMSTORE, YOU AGREE AND ACCEPT THE WARRANTY AND REPAIR POLICIES CLEARLY STATED BELOW.

OUR TECHNICAL PERSONNEL.

• All our technical team members are well equipped, licensed and certified technicians capable of doing everything from assessing conditions, simple software updates to the most difficult tasks.

IMPORTANT NOTES.

• The date of purchase is considered as the first day of warranty claim. • Gadgets have life spans and naturally wear and tear over time.

• Some brands are also sturdier and more well built, while some give up earlier. This also depends on your usage.

• All sales are final. Unit replacement is not possible due to change of color or product model indecision.

BASIS FOR WARRANTY.

• Please do not lose the Warranty Slip given to you upon purchase.

• No warranty slip, no warranty policy applies – this verifies that you bought the item with that specific serial number from us.

• No technical support for items bought outside of Kimstore.

• Always refer to the warranty indicated in the item’s description on the website, not what’s in the box upon purchase.

• We do not reissue or keep your information from the warranty slip; it is the customer’s duty to store this form in a safe area.

TYPES OF WARRANTY: