1 month KS Labor Warranty

Variants:

1.   Apple iPhone XR 128GB - Black    SINGLE Battery Health  81% DIRT ON THE SPEAKER AND STAINS ON EDGES AND ON THE BACK COVER. SCRATCHES ON THE REAR CAMERA FRAME. MINIMAL SCRATCHES ON THE BACK COVER.
2.   Apple iPhone XR 128GB - Black    SINGLE Battery Health  84% NO TRUE TONE. DENT ON THE BOTTOM PART OF THE FRAME.
3.   Apple iPhone XR 128GB - Red    SINGLE Battery Health  77% DIRT ON SPEAKER.MULTIPLE DENTS ON THE FRAME. STAINS AND SCRATCHES ON THE BACK COVER.
4.   Apple iPhone XR 128GB - Red    SINGLE Battery Health  83% MINIMAL SCRATCHES ON THE LCD. DIRT ON SPEAKER. MINIMAL STAIN ON THE FRAME. STAIN AND MINIMAL SCRATCHES ON THE BACK COVER.
5.   Apple iPhone XR 128GB - Red    SINGLE Battery Health 92% SCRATCHES AND STAIN ON EDGES
6.   Apple iPhone XR 128GB - Red    SINGLE Battery Health  77% HEAVY DENT ON SIDE AND SCRATCHES AT THE BOTTOM
7.   Apple iPhone XR 128GB - Blue    SINGLE Battery Health  77% WITH SCRATCHES AND DENT ON EDGES
8.   Apple iPhone XR 128GB - White    SINGLE Battery Health  77% MINMAL SCRATCHES AND STAIN ON THE FRAME. ONE LIGHT DENT ON THE SIDE BOTTOM OF THE FRAME. DIRT ON THE SPEAKER. MINIMAL STAIN ON THE BACK COVER.
9.   Apple iPhone XR 128GB - White    SINGLE Battery Health  81% DIRT ON THE SPEAKER. MINIMAL STAIN ON THE FRAME. MINIMAL STAIN ON THE BACK COVER
10.   Apple iPhone XR 128GB - White    SINGLE Battery Health 82% DIRT ON THE SPEAKER. SMALL DENTS ON THE SIM TRAY. LIGHT SCRATCH ON THE REAR CAMERA FRAME. ONE LIGHT SCRATCH ON THE BACK COVER.
11.   Apple iPhone XR 128GB - White    SINGLE Battery Health  80% MINIMAL STAIN ON THE FRAME.
12.   Apple iPhone XR 128GB - White    SINGLE Battery Health 82% DIRT ON SPEAKER. SCRATCHES AND STAIN ON THE FRAME. STAIN AND LIGHT SCRATCHES ON THE BACK COVER
13.   Apple iPhone XR 128GB - White    SINGLE Battery Health 81% DIRT ON SPEAKER. STAIN ON THE FRAME. MINIMAL STAIN ON THEBACK COVER
14.   Apple iPhone XR 128GB - White    SINGLE Battery Health 83% DENTS AND SCRATCHES ON THE FRAME. MINMAL STAIN ON THE FRAME. STAIN ON THE BACK COVER
15.   Apple iPhone XR 128GB - White    SINGLE Battery Health 79% MINOR STAIN AND DIRT ON THE EDGES
16.   Apple iPhone XR 128GB - White    SINGLE Battery Health  79% STAIN AND SCRATCHES ON THE EDGES.
17.   Apple iPhone XR 128GB - Black    SINGLE Battery Health  83% DIRT ON THE SPEAKER. STAIN ON THE BACK COVER. MINIMAL SCRATCHES ON THE BACK COVER. DENTS AND STAIN ON THE FRAME. MINIMAL SCTACHESAND STAIN ON THE BACK COVER
18.   Apple iPhone XR 128GB - Black    SINGLE Battery Health  79% 3 SMALL SCRATCHES ON LCD. 4 DENTS ON THE FRAME. DIRT ON SPEAKER. STAIN ON THE FRAME. MINMAL STAIN AND SCRATCHES ON THE BACK COVER. SCTACHES ON THE FRAME OF THE REAR CAMERA
19.   Apple iPhone XR 128GB - White    SINGLE Battery Health  79% DENTS ON THE TOP OF THE FRAME. MINIMAL SCRATCHES AND STAIN ON THE FRAME. DENT ON THE SPEAKER.

By ordering Pre-Loved and/or Open Box items, you acknowledge and accept that this preloved item may have cosmetic imperfections such as scratches, etc. that do not affect the normal usage of the product.

Kimstore follows returns and replacements as outlined by Republic Act (R.A.) 7394 or the Consumer Act of the Philippines. Only defective products can be returned or exchanged. Customers who change their mind are not entitled to a refund or exchange. If you received a defective item, please contact: customercare@kimstore.com with the following details:

• Order Number
• Photo/Video of Defective Item
• Delivery Note/Warranty Receipt
• Short description of concern

Kimstore will not provide unit replacement for reasons unrelated to defects in the product. Refunds and/or replacements are not applicable for customers who had a change of mind or bought the wrong product.

STANDARD SHIPPING

Our delivery lead time for Metro Manila is 2-4 business days; For Luzon Area, 5-7 business days; and for Visayas and Mindanao, it is 7-10 business days. Please note that delivery times can be affected by extreme weather conditions, seasonal demand peaks, and other factors. Refer to your tracking number to see where your package is. For unusual circumstances, please contact customer service.

TRACKING YOUR ITEM

As a policy, as soon as we have sent your package for shipping, the tracking number will immediately be sent to you via email and SMS within 24-48 hours after checkout. You may also contact us at orders@kimstore.com if you still haven't received the tracking number. Keep your tracking number secure and private.You can also track your order thru this link: https://www.kimstore.com/apps/parcelpanel

SAME DAY DELIVERY

Same Day Delivery is currently only available within Metro Manila from Mondays to Saturdays. Same Day Delivery is on payment first before delivery policy. The delivery rate is based on the rates provided by our courier partner Grab Express via their Grab Express App. Payment can be settled via GCash, or Bank Transfer through Instapay at BDO or Unionbank.

COURIER PARTNERS

Kimstore.com’s trusted partner couriers are Air21, Airspeed, Gogo, and Grab Express. Delivery through LBC can be considered as an alternative on a case-to-case basis if your location is not within the serviceable area of our main partner couriers. However, shipping fees will be according to LBC rates and payment must be settled first before delivery. Cash On Pickup is currently not available thru LBC.

ORDERS OUTSIDE OF THE PHILIPPINES

We currently don't serve international orders on a large scale. You may get in touch with us if you need help with orders of this nature as we can work out a plan for your order. You can order from outside of the Philippines provided the item will be delivered to a Philippine address.